Privacy Policy

Last updated: March 17, 2026

Overview

Engage Communications ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and handle information in connection with our telecommunications services, website, and SMS communications programs.

Information We Collect

We may collect the following types of information:

Contact Information: Name, phone number, email address, and mailing address provided by you or your service provider in connection with telecommunications services.

Usage Information: Information about how you interact with our services, including call records and message logs as required for the provision of telecommunications services.

Technical Information: IP addresses, browser type, and device information when you visit our website.

How We Use Information

We use the information we collect to:

Provide, operate, and maintain our telecommunications and SMS services; send service notifications, account updates, and appointment reminders; respond to inquiries and provide customer support; comply with applicable laws and regulations, including CPNI obligations under federal law; and improve our services.

SMS Communications

If you have opted in to receive SMS messages from Engage Communications, your mobile number will be used solely to deliver those messages. We do not sell, rent, or share your mobile number with third parties for their marketing purposes. For full SMS terms, see our SMS Terms & Conditions.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances: with service providers who assist in operating our business under confidentiality agreements; as required by law, regulation, or legal process; to protect the rights, property, or safety of Engage Communications or others; or with your consent.

CPNI

As a telecommunications carrier, Engage Communications is subject to federal Customer Proprietary Network Information (CPNI) regulations. We use CPNI only as permitted by law and do not disclose it to third parties except as authorized or required.

Data Retention

We retain personal information for as long as necessary to provide services and comply with our legal obligations. You may request deletion of your information by contacting us directly.

Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any rights regarding your information, please contact us:

Engage Communications
412 White Street #101, Key West, FL 33040
305-320-0200 / 855-ENGAGE1
support@engage.pro

Disclaimer

This Privacy Policy is provided for informational purposes and reflects our general data practices. Nothing in this policy creates any warranty, representation, or guarantee regarding the security or confidentiality of any information. To the maximum extent permitted by applicable law, Engage Communications disclaims all liability arising from the use of information provided to us in connection with our services.